Hi
In Win2008 Remote Desktop Services there was a manager that alllow administrator to interract (connec) to user session.
Now in 2012 R2 this feature has been removed. Since we need to help our users that are connected to RD server (interract with session) I'm wondering what can we do now ?
I have found that I can connect throught Task Manager / Users to users that are connected to RD server, but I asks me for credentials. I tried all types (domain admin, local admin, user credentials) but always get the following error:
Unhandled error occurred while connecting
#1385 Logon failure: the user has not been granted the requested logon type at this computer.
How can these be solved, or are there any other ways to connect (interact) with RD users session ?
Thank you in advance
Mike