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Outlook Indexing and RDS

Hi folks,

-We're running Outlook 2013 on our RDS pool machines (4x 2012 R2 servers).
-our Outlook mailboxes use Office365 accounts.
-Outlook is setup to cache 1 month (default is no caching but we've enabled it as it is the only way to get the yousendit plugin to work).
-Outlook Indexing however is disabled as adviced by our external consultants / MS Gold partner, using group policy : Computer configuration\Policies\Administrative Templates\Windows Components\Search\Prevent indexing Microsoft Office Outlook

The literal words of the consultants were : "you better disable indexing cause you might experience performance issues otherwise. Because Outlook will rebuild the index from scratch each time a user logs on on an RDS machine (with his/her roaming vxhd profile)".

Disabling Outlook indexing however results in advanced search features in Outlook being greyed out (I mean buttons "From", "subject", "more", etc. all greyed out).

My question is therefor multilayered :
-Is the consultant right about performance issues if we enable indexing ? Does it really have to rebuild from scratch with each logon ?
-If the best practice is indeed to disable indexing on an RDS machine : is there a workaround to get the advanced search features back ?

Thanks to anyone who can shed some light on this.
Kind regards, Vincent


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