I have users at two sites who complains that it takes forever to launch applications (like Excel and Outlook) on a Windows Server 2012 RDS.
Other users at other sites do not experience this problem.
I had the opportunity to troubleshoot this with one of these accounts, but when I connect from my site it is lightning fast. I also logged on as one of the users who experience this problems from yet another site, and it works very well.
I don't get it. The application launching mechanics must surely be executed at the server. I understand the feeling of slow and sluggish and so forth, due to the client, the network, etc., but why would launching applications take a lot of time from one site and not from another?
In other words, how to troubleshoot such an issue?