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UDP profiles cant be detach from RDS Farm session hosts after disconnect or logoff

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Hi,

We have a 2012R2 RDS Farm deployment consisting of the following:

1x AD ,1x RD Broker / RD Web Access,1x RDGW,3x RDSH,1x File Server for UPD.

All of the servers are running on 2012R2. We're having an issue with UPD's not dismounting when a user is logging off.

So when this happens the load balancing wont take effect. The user can only login to the same server as before and if it login to another server it will get a temp profile because the VHDx is still attached to the the former server. There is not much on the internet and we have tried deleting the VHDx and also cleaning the registry of all the temp SID values in the ProfileList section. And also We have checked network settings and there is no loss of network connectivity between any of servers.

The UPDs are stored on a 2012R2 SMB File Server and the notable  error we can see is the one below:

Log Name:      Microsoft-Windows-TerminalServices-RemoteConnectionManager/Admin
Source:        Microsoft-Windows-TerminalServices-RemoteConnectionManager

Event ID:      20491
Task Category: None
Level:         Error
Keywords:     
User:          SYSTEM
Computer:  <Computer>   
Description:
Remote Desktop Services could not disconnect a user disk for the user account with a SID of <SID>. The error code is 0xAA.93


Any help on this one would be highly appreciated.


nimz


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