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Remote desktop device cals login problem

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   Hi,

       

We have purchased

      6VC-02071-  winRemDsktpSrvcs CAL 2012SNGL OLP NL DVCR CAL 5nos

End customer : Iten Soft Solutions Pvt.LTd.

When we have downgrade to win 2008 r2 and activated the cals we are able to visualize only 2 users(i            think i.e default one)whereas we require 5users.

When the 3<sup>rd</sup> user is logging in we get the error msg Error:a user to disconnect server  so we that may login 

When the CALS are activated  also it shows in – issued as 0

Pls resolve this issue on High-priority.

    Limit Number of Connections setting default 2  is there when i change to 7 not apply  unlimited connection are        disabled.



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