Need some help diagnosing an error when connecting to our TS Farm externally through our Pulse Secure VPN. The error happens randomly and then after several tries the user can connect without any problems. The error that they get is "Remote Desktop Connection cannot connect to the remote computer. The remote computer "farm name" that you are trying to connect is redirecting you to another remote computer named "servername". Remote Desktop Connection cannot verify that the computers belong to the same RD Session Host server Farm. You must use the farm name, not the computer name, when you connect to an RD Session Host server farm."
The settings in the Pulse Secure are set to use the dns name of the farm, not the server names so I am not sure where this error is coming from and how to diagnose this. I have looked through the logs on the server and the pulse secure and cannot find any reason why this would happen. Out of say 20 users connecting, only 1 would get this error. Anyone have any ideas as to what might be causing the problem?
Thanks,
Gavin