Dear Microsoft Technet folks,
Here a very special case I have to deal with these days. Never saw that before. Serveur is an RDS 2012 R2, office 2016 pro MAK. PST and OST files are GPO redirected to a dedicated shared folder.
After having migrate a client on a RDS 2012 R2 server, 30 users, 1 user started complaining about some mail attachement getting corrupted.
From time to time, this specific user cannot open the mails attachments bescause it is only partially downloaded. It seems to concern pdf files, as well as JPEG, xlsx, docx. Funy part is that partially downloaded JPEG are readable, but only the top of the picture is displayed, awsome !
Obviously, if you connect on the user Webmail you can download each of the attachements no problems.
Anyway, I tried different things like :
- creating a new profile,
- switching from imap to pop3
- Analysing mail trafic on the firewall Appliance - nothing is droped or blocked
- Opening a case with the mail hoster - do not see anything wrong on their side (well I cannot be sure they really check...)
Does anyone has faced this issue ? An idea for the next step ?
Many thanks,
Joël