Windows 10 - Citrix receiver error

I have a windows 10 operating system (amazing one) ..Let me tell u exactly what is happening. In order to connect the clients network we connect to one of the SSN SSL Gateways Service touch points - select any region , from there we get connected to windows secure application manager so it looks like this Image may be NSFW.
Clik here to view.

from there we open another url which has got dedicated farms or jumpstations . we select the customer and we open the ica file

when i try connecting to the customer environment i get the below error message

Image may be NSFW.
Clik here to view.

I have uninstalled and reinstalled the citrix client. tried with LAN as well as wifi connectivity . I could not find any other solutions

the version which i have on my client machine is the following 4.12  any help would be greatly appreciated

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the devil