Hello everyone,
First of all, if this topic is in the wrong place, please tell me, I will move it. I don't know if it's a Linux,Windows or Citrix issue, but I hope someone would help me and provide usefull insight.
I have an issue regarding Linux endpoints and TS licences. Here are the details :
- Citrix Xenapp 7.15 CU2 infrastructure (1 DDC, 2 VDA) on Windows Server 2016 standard, no Netscaler. Users connect and get a published desktop with everything they need.
- Around 20 Linux endpoints (Debian 9.2, Linux receiver 13.10).
- TS CAL per device.
When the Linux endpoints connect, the TS license server issue only temporary licences. The linux endpoints appear multiple time in the license manager, but always as temporary.
The event viewer on the VDA shows the EventID 1028 (The terminal server client <client name> has been disconnected because its license could not be renewed. ) and users are disconnected every hour. The event viewer on the TS licence server shows nothing in its event viewer regarding license issuing.
As I understand, every device is identified through a unique Hardware ID. It is stored in a registry key on Windows devices, and (I think) in the /etc/machine-id file on Linux devices. I have double checked, all my Linux endpoints have a unique machine-id.
I managed to get a small powershell script to check the hardwareid tag for the endpoints connected to my TS license server. The result of the script shows several different hardwareid for the every devices.
I have tried to rebuild the licensing server, delete the ~/.ICAClient rep, but with no luck.
If anyone have any usefull information about how is generated the TS license hardwareid for Linux endpoints, I will be very gratefull.
PS: This post is also on the Citrix forum.