Within our production environment is the following:
1 x RD Gateway & Connection Broker WS2016
7 x RDSH Machines WS2016
PROBLEM:
The problem we are experiencing is users RDP connections intermittently get stuck at the "configuring remote connection" option when trying to login. Users will get disconnected then are unable to login.
When this problem happens and a user tries to reconnect, I can see there's single HTTP connection on the RDGW that accepted the connection with 0 bytes transferred in either direction. There are no related errors at this time.
RDP clients are various - 8, 8.1, 10, etc.
A reboot of the RDGW temporarily resolve this issue but it tends to come back in a weeks time.
WORK PERFORMED:
- Fully patched RDGW/RDCB
- Disable all redirection in Group Policy
- Bypassing the RDGW and connecting directly to an RDSH machine result in a perfect and stable connection
Can anyone help?