Hello
Platform: Server 2016 RDS desktop session host running multiple applications.
Note: The Windows Search Service feature is
not installed
Problem: Local search not working
Users began complaining of not being able to search messages in Outlook with the generic massageOutlook cannot perform this search. The email account are Exchange online accounts, so clicking Find More on Serverdoes find and list the messages. Up until recently they could search and list messages in Outlook successfully.
Also, Searching for a single word document on the desktop also doesn't work. So it looks to me there may be problem with SearchIndexer.exe, though this is not obvious in the logs
We are getting messages in event logs for Outlook including the following:
- Search cannot complete the indexing of your Outlook data. Indexing cannot continue for C:\Users\username\AppData\Local\Microsoft\[Username](error=0x80470015). If this error continues, contact Microsoft Support.
and
- Event ID 34: Failed to get the Crawl Scope Manager with error=0x80070015.
Any help here would be appreciated as the client is becoming testy..
MIS5000