Hi,
there is some setting to be done in a way to allow users itself to 'logoff' their sessions? Today they only have the option 'disconnect'.
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I found some posts over the internet saying to create a shortcut for a .bat file with 'shutdown /l' command inside.
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Here is another tool to help admins to close sessions: https://charbelnemnom.com/2015/06/how-to-log-off-remote-desktop-user-sessions-in-remote-desktop-services-via-powershell-rds-ws12-ws12r2-vdi/
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Here another script designed for helpdesk team to be able to force logoff of users:
https://rcmtech.wordpress.com/2017/07/07/gui-to-log-off-remote-desktop-users-by-non-admins/