We're deploying an application via RemoteApp to our employees. Everything Works well, untill some users start having issues connecting and get the error message saying:
"The task you are trying to do can't be completed because remote desktop services is currently busy. Please try again in a few minutes. Other users should still be able to log on"
Clients connecting are Windows 7 and Windows 8 computers and both have had the same issue at some point.
The server task manager shows disconnected sessions without displaying the name, and allways with the same processes there (4):
- Windows Logon User Interface Host
- Desktop Window manager
- Client Server Runtime process
- Windows Logon Application
using the query sesión command I see disconnected sessions with no name as well and and if I try to reset sessions that don´t show name and are disocnnected they never do and looks like the command never ends. Allways running cmd with higher privileges.
the only solution happens to be rebooting the sesión host server... I would like to go to production having resolved this issue.
Any ideas?
does anybody know how to resolve this?