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Linux endpoints & Windows Server 2016 licenses issue

November 27, 2018, 12:50 am
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Hello everyone,

First of all, if this topic is in the wrong place, please tell me, I will move it. I don't know if it's a Linux,Windows or Citrix issue, but I hope someone would help me and provide usefull insight.

I have an issue regarding Linux endpoints and TS licences. Here are the details :

- Citrix Xenapp 7.15 CU2 infrastructure (1 DDC, 2 VDA) on Windows Server 2016 standard, no Netscaler. Users connect and get a published desktop with everything they need.

- Around 20 Linux endpoints (Debian 9.2, Linux receiver 13.10).

- TS CAL per device.

When the Linux endpoints connect, the TS license server issue only temporary licences. The linux endpoints appear multiple time in the license manager, but always as temporary.

The event viewer on the VDA shows the EventID 1028 (The terminal server client <client name> has been disconnected because its license could not be renewed. ) and users are disconnected every hour. The event viewer on the TS licence server shows nothing in its event viewer regarding license issuing.

As I understand, every device is identified through a unique Hardware ID. It is stored in a registry key on Windows devices, and (I think) in the /etc/machine-id file on Linux devices. I have double checked, all my Linux endpoints have a unique machine-id.

I managed to get a small powershell script to check the hardwareid tag for the endpoints connected to my TS license server. The result of the script shows several different hardwareid for the every devices.

I have tried to rebuild the licensing server, delete the ~/.ICAClient rep, but with no luck.

If anyone have any usefull information about how is generated the TS license hardwareid for Linux endpoints, I will be very gratefull.

PS: This post is also on the Citrix forum.

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Windows search not working server 2016 remote desktop

December 9, 2018, 2:42 pm
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Hello

Platform: Server 2016 RDS desktop session host running multiple applications. 
Note: The Windows Search Service feature is not installed

Problem: Local search not working
Users began complaining of not being able to search messages in Outlook with the generic massageOutlook cannot perform this search. The email account are Exchange online accounts, so clicking Find More on Serverdoes find and list the messages.  Up until recently they could search and list messages in Outlook successfully.
Also, Searching for a single word document on the desktop also doesn't work. So it looks to me there may be problem with SearchIndexer.exe, though this is not obvious in the logs

We are getting messages in event logs for Outlook including the following:

  • Search cannot complete the indexing of your Outlook data. Indexing cannot continue for C:\Users\username\AppData\Local\Microsoft\[Username](error=0x80470015). If this error continues, contact Microsoft Support.

and

  • Event ID 34: Failed to get the Crawl Scope Manager with error=0x80070015.

Any help here would be appreciated as the client is becoming testy..


MIS5000

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Is there a way to fix the Remote Desktop Connection Manager memory usage crashes?

May 17, 2013, 1:03 pm
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I'm using RDCMan and it has been using a lot of memory and crashing.  With 12 connections it uses 1,548,976 K of memory and crashes with an "Unhandled exception" "Not enough storage is available to process this command. (Exception from HRESULT: 0x80070008)."  I love this program and want to know if there's a way to fix this on my end.  It seems like other people are not having this issue.  I'm running a fresh install of Win7 Ent.  I have .NET 3.51 and 4 installed. Do I need to installed .NET 2.0?

Here is the info from the crash:

See the end of this message for details on invoking 
just-in-time (JIT) debugging instead of this dialog box.

************** Exception Text **************
System.Runtime.InteropServices.COMException (0x80070008): Not enough storage is available to process this command. (Exception from HRESULT: 0x80070008)
   at System.Windows.Forms.UnsafeNativeMethods.CoCreateInstance(Guid& clsid, Object punkOuter, Int32 context, Guid& iid)
   at System.Windows.Forms.AxHost.CreateWithoutLicense(Guid clsid)
   at System.Windows.Forms.AxHost.CreateWithLicense(String license, Guid clsid)
   at System.Windows.Forms.AxHost.CreateInstanceCore(Guid clsid)
   at System.Windows.Forms.AxHost.CreateInstance()
   at System.Windows.Forms.AxHost.GetOcxCreate()
   at System.Windows.Forms.AxHost.TransitionUpTo(Int32 state)
   at System.Windows.Forms.AxHost.CreateHandle()
   at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible)
   at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible)
   at System.Windows.Forms.AxHost.EndInit()
   at RDCMan.RdpClient7..ctor(RdpClient parent, MainForm form)
   at RDCMan.RdpClient..ctor(MainForm form)
   at RDCMan.RdpClient.AllocClient(Server server, MainForm form)
   at RDCMan.Server.InitClient()
   at RDCMan.Server.ConnectAs(ILogonCredentials logonCredentials)
   at RDCMan.Server.Connect()
   at RDCMan.ServerTree.OnDoubleClick(EventArgs e)
   at System.Windows.Forms.TreeView.WndProc(Message& m)
   at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
   at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
   at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)


************** Loaded Assemblies **************
mscorlib
    Assembly Version: 2.0.0.0
    Win32 Version: 
    CodeBase: file:///C:/Windows/Microsoft.NET/Framework/v2.0.50727/mscorlib.dll
----------------------------------------
RDCMan
    Assembly Version: 2.2.2.426
    Win32 Version: 2.2.2.426
    CodeBase: file:///C:/Program%20Files%20(x86)/Remote%20Desktop%20Connection%20Manager/RDCMan.exe
----------------------------------------
System
    Assembly Version: 2.0.0.0
    Win32 Version: 
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
System.Windows.Forms
    Assembly Version: 2.0.0.0
    Win32 Version: 
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Windows.Forms/2.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
----------------------------------------
System.Drawing
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.5467 (Win7SP1GDR.050727-5400)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Drawing/2.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
----------------------------------------
System.Xml
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.5420 (Win7SP1.050727-5400)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Xml/2.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------
System.Configuration
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.5420 (Win7SP1.050727-5400)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Configuration/2.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll
----------------------------------------
System.Deployment
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.5420 (Win7SP1.050727-5400)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Deployment/2.0.0.0__b03f5f7f11d50a3a/System.Deployment.dll
----------------------------------------
AxMSTSCLib
    Assembly Version: 1.0.0.0
    Win32 Version: 1.0.0.0
    CodeBase: file:///C:/Program%20Files%20(x86)/Remote%20Desktop%20Connection%20Manager/AxMSTSCLib.DLL
----------------------------------------
MSTSCLib
    Assembly Version: 1.0.0.0
    Win32 Version: 1.0.0.0
    CodeBase: file:///C:/Program%20Files%20(x86)/Remote%20Desktop%20Connection%20Manager/MSTSCLib.DLL
----------------------------------------
afvxqrqi
    Assembly Version: 2.0.0.0
    Win32 Version: 
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
----------------------------------------

************** JIT Debugging **************
To enable just-in-time (JIT) debugging, the .config file for this
application or computer (machine.config) must have the
jitDebugging value set in the system.windows.forms section.
The application must also be compiled with debugging
enabled.

For example:

<configuration>
    <system.windows.forms jitDebugging="true" />
</configuration>

When JIT debugging is enabled, any unhandled exception
will be sent to the JIT debugger registered on the computer
rather than be handled by this dialog box.

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How to setup connection broker HA DNS name for internet access

December 9, 2018, 2:13 am
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I am trying to setup an RDS farm high available that can be access from internet, My gateway dns is RDS.mycompany.com and my connection broker load balanced dns is  RDCB.mycompany.local. This setup works fine when accessing the RDweb from the lan but fails from the internet. I think that is because the  RDCB.mycompany.local registry does not resolve any thing from the internet.

And this bring me a question if the users from the internet must have the dns records pointing directly to my RDCB and what ports must be open from the internet to the RDCB or how do I need to setup connection broker load balacer DNS 


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Microsoft Excel cannot open or save any more documents because there is not enough available memory or disk space.

December 4, 2018, 1:59 am
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I have a windows service that runs a VBScript that creates a Excel file to attach to an email.

When it runs i get the following error;
"Microsoft Excel: Microsoft Excel cannot open or save any more documents because there is not enough available memory or disk space."

We have experienced the issue on MS server 2012 R2 peviously and were able to rectify the issue by creating a folder called "Desktop" int the followoing directories;

C:\Windows\SysWOW64\config\systemprofile
C:\Windows\System32\config\systemprofile

The folders are required to store the temporary excel file while it is being created and build by the VB script.
I have created the same folders on the MS 2016 server but it has not solved the issue.

I have also tried modifying the registry entry as mentioned in;
https://stackoverflow.com/questions/12415690/how-to-fix-microsoft-excel-cannot-open-or-save-any-more-documents

i have also tried adjusting the trust centre setting in the excel 2013 app but this has not helped either;
http://itsupport.me/windows-tips/microsoft-excel-cannot-open-save-documents-not-enough-available-memory-disk-space/

Has anybody encounter this before on MS 2016 server as the existing solution for 2012 R2 does not work?
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Local printers are not redirected when connecting to Session Host on Server 2016

April 18, 2017, 3:35 pm
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I've have an issue redirecting local printers in my WS2016 RDS farm.

When I connect to any of my Server 2016 Remote Desktop Session Host I am not able to see redirected printers. This happens with full desktop or with Remoteapp, for example, with Wordpad.

This issue happens when connecting from RDS Gateway or when connecting from the intranet. Despite that, I'm able to redirect local printers if I connect to the sesion host with the /admin console session (mstsc.exe /admin). I have EasyPrint enabled and configured with preference via GPO.

I have configured print management and installed several server printers. The users are able to see those printers, but they cannot see redirected ones. I believe it's a driver issue, as I am able to see the TS redirected ports (TSxxx PRNx) but no printer installed in any of those ports.

I do not have any clue why. Could you please help me? 

The farm is a standard RDS Farm, with 4 session host. The DCs are in another server, so no problem with that.

Thank You

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Old RDP Connections to Windows 2016

November 29, 2018, 5:54 am
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I have an issue with old Windows CE devices connecting to an new Windows 2016 terminal server. The old CE devices use the older login where you get connected to the server and then authenticate, as opposed to RDP 6, where is prompts you for credentials.

The CE devices are only 240x320 touchscreens (Old Motorola MC9090 RF guns), so what happens on the display is the username and password field are cut off, and users have a difficult time selecting these fields.

Previous Windows 2008, the login screen had a different orientation, so it was more user friendly for those devices. Any one have any ideas if its possible to rearrange the screen or change resolution on just this screen? 

I have tried just about everything and would really be disappointed to have to revert back to 2008 R2, just because of a login screen. Updating or getting new devices are not possible at this time. 

I have also tried:

  • to auto login the account - i know not secure, but could not get it to work
  • remove user profile picture - was not able to get the image removed.

This is a picture of what is displayed:

Thanks for any help on this.

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Redirect USB key that I connect after in RDS 2016.

December 3, 2018, 7:16 am
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Hi everybody.

I would like to manage certified RDP file in order to check just  > Local resources > Drive > "Enable disk that I connect later" checkbox. And not All drive mapping. 

If I edit manually, I have to remove certificate line, after thant I can modify rdp file, but I need to certifiy my rdp file. How can I do ?

Regard.

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Search

Some users do not get the licenses from the Terminal Server

December 13, 2018, 6:07 am
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Hi!

I have Terminal Server Windows Datacenter 2016 with 100 Enterprise licenses on it but only one user can issue the license. When I connect with other users it seems that I connect to simple Remote Deskop so if more then 2 other users are connected I have to disconnect one of them because of limitation of the Remote Desktop.

All users belongs to the same groups. The only difference is that the user who got the license has Windows 8.1 and others have Windows 10 but I tried to access from Windows 10 with mstsc ver. 6.3 and got the same result - doesn't get the license.

Please help.


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Window 2008r2 Terminal Server Printing issue

November 22, 2018, 5:51 pm
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Devices and Printers control panel does not list the printers. Users cannot print. When go to Devices and Printers, no printer list and taking sometimes to load but when it finished there is no printers anyway. 

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Pop up windows in program not showing up on windows server 2008

December 10, 2018, 8:49 am
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I'm asking for a friend. I don't know much about windows server. She is a primary care provider and uses remote desktop to connect to windows server 2008 at her clinic to do charts at home. The program she uses is called amazing charts. She claims her cat jumped on her computer or something and now none of the pop up windows show up in the charting program. You will see it show up in the Taskbar and take up focus so you can't click on anything on the windows behind it, but the pop up itself is hidden and you have to right click on the taskbar item to forcefully close it. It's been like this for a month. It happens at her work computer as well, which also remotely connects to the server. Only her account has this issue. None of the other providers have this problem. The clinic is run by a doctor who doubles as IT support. Needless to say they haven't solved the issue yet.
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High CPU utilisation in window 2016 terminal server.

February 5, 2018, 2:31 am
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Hi team

   we have deploy new 2016 terminal server with 48 gb ram and 8 core 1.7 GHz CPU for 48 zero client device to surfing internet for end user but the problem is that when we connect more than 10 user the CPU utilisation getting very high up-to 98-99%.

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Remote Desktop Services : missing MMC

December 13, 2018, 9:02 am
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Hello,

If I compare with my W2K8 servers, Inside the Windows 2016, the MMC console dedicated fort Remote Desktop Services are missing, except for the TSE Licences.

Il already install and add rules about Remote Desktop Services (2 of 6).

And the TSE access are good.

How to download/install or declare them inside the Administrative Tools ?

Regards

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Restricting Remote Desktop Access only from Domain Joined Computers

February 8, 2017, 6:59 pm
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How can i enable remote access only to computers which are connected to the domain? 

-Why I need to do this? - As a security precaution that user accounts can only be used by the user itself on his registered device. there was an instance that the user shared his account to "others" and they used it to log-in in other non company owned computer.

-Or if possible limit remote login from a specific device only



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Black Screen on User Login Windows Server 2016 Terminal Server

December 27, 2017, 3:34 am
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I have randomly only Black Screen, when a User logs on to a Windows 2016 Terminal Server. Sometimes, I am able to log off the User, but sometimes not even this is working and I have to reboot the Server - in this case the server crashes on Reboot after a longer time out in the shutdown progress.

The Server ist fully patched trough Windows Update. I tried already lot of suggestions that I have found in forums on the internet - nothing helped. As lots of other Admins are facing a similar problem with in different configuration, I think this should be addressed by Microsoft - or does anyone have an idea on how to solve it?

- The Terminal Server is running on a Hyper-V Server 2012 R2 in my case - but I have seen other Admin having the same problem on hardware install as well
- Antivirus is Symantec Enterprise, but I have other Admins seen having same problem with other Antivirus
- Firefox is installed on my Terminal Server
- Only two Users are working on this Terminal Server
- The problem seems to occur at least one time a week - but I also have made 50 logins and logouts in a row with the user and it did not happen one time
- All Users (in my case both Users) can be affected by the problem
- Ctrl+Alt+End does not work (so the User could logoff himself or start Task Manager


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Search

Problem with Windows Server 2019 RDS License

December 17, 2018, 2:14 am
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We want to deploy few new rds servers on server 2019 but it seems that the per user licensing is not working correctly if in a workgroup.

Evertime when a user logs in it gets the following message:

'There is a problem with your Remote Desktop license, and your session will be disconnected in 60 minutes, Contact your system administrator to to fix this problem'

In the gpo the license server is specified and the "per user" mode is selected. 

Same issue as :

https://social.technet.microsoft.com/Forums/windowsserver/en-US/e69d9a47-1e2a-4d37-8073-97327ac91154/problem-with-windows-server-2019-rds-license?forum=winserverTS



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CPU Spikes on user loggout

December 13, 2018, 10:01 am
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We've got a Server 2016 terminal server that roughly 60-80 people are logging onto remotely.

When a user logs off, the CPU spikes to 100% usage whereas during regular use the usage hovers between 10%-40%. Whenever these spikes happen explorer.exe for all connect users increases. Additonally, on the desktops of the remaining users the files on the desktop flicker in and out when this happens.

When looking at Procmon filtering explorer.ex it looks to like it's closing and then recreating recreating aspects of the user profile folders for all remaining users.


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RDS 2016 - HTML5 Client certificate error

July 5, 2018, 10:39 pm
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Hi,

Ive recently deployed the HTML5 Web Client, at an existing RDS 2016 setup, using this guide:

https://custominterfacesolutions.com/html5-web-client-microsoft-remote-desktop-services-2016-steps-install-rd-web-client/

The setup contains 1 x RDWeb server, 2 x RDGW and 2 x Connection brokers.

A single public trusted wildcard certificate is used, for the entire RDS setup, containing the domain name, that the servers is belonging to.

Im able to login to the Web Client, and see all the published applications, that is available.

But when trying to connect, i then get an certificate error, containing the name of the Remote Desktop Session host...

Ive managed to find the certificate at the Session Host, containing the same thumbprint as the one on the picture.

Added the certificate to the trusted root cert auth, across all the frontend RDS servers (Web,GW,CB) - but that didnt help.

What seems to be the problem, since i cant find any solution to this error?

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Local User (no AD, no Domain) : How to specify a other folder to store the local profile used by Remote Desktop ?

December 19, 2018, 2:22 am
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Hello,

On Windows 2016, for a local user (no AD, no Domain),How to specify a other folder to store the local profile used by Remote Desktop ?
The goal is to use D:\USERS\<logon_name>\ .

I also try to user the Local GPO without success... (the user name is "toto")

A folder D:\USERS\toto\  appear, but the entire profile is stored in C:\users\toto\

Regards,


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RD Licensing Diagnoser Infomation -- License server not avaible

December 19, 2018, 2:52 am
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Hi there,

I would like to know how to change the server name (1921.168.1.192) to (192.168.1.192) because the RD Licensing Diagnoser Infomation is showing  License server not avaible 

I have change directly on windows registry hkey_local_machine\software\microsoft\policies\microsoft\windows nt\terminal server, however, when I restart the windows server the wrong Ip came back.

What is best way to fix this issue?

Best regards,

Bruno


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