Quantcast
Channel: Remote Desktop Services (Terminal Services) forum
Viewing all 5613 articles
Browse latest View live
↧

Server 2016 RDS User CAL downgrade to Server 2012 RDS User CAL

November 3, 2017, 9:24 am
$
0
0

I have a retail "WINDOWS SERVER 2016 RDS CAL5 USER" product key which I want to apply to a server 2012 standard RDS License server. The license is a retail pack purchased through Dell

I know that I need to downgrade the license by ringing the Microsoft Clearing House in the UK (02031474930) , providing them my license server ID and my product key. I have tried this process at least 10 times now. Every time i call I provide the details to the agent over the phone, wait, they then tell me there was an error and connect me to the corporate licensing team. the corporate team then tell me they cannot help, they then usually either hang up, or transfer me back to the 1st team i spoke to, and I go round and round in circles. 

I have also tried entering the code into the 2012 licensing server, it tells me the license code is invalid.

I have tried entering the code into a 2016 licensing server (just to test) and it accepts the code, so I know the code is valid for RDS 2016.

Is anyone able to tell me 

A. can i actually downgrade a retail "WINDOWS SERVER 2016 RDS CAL5 USER" for use with server 2012. my understanding was that all RDS CALs are backwards compatible but not forwards. 

B. is there some specific alternative team at Microsoft that I should be dealing with?

Microsoft support over the phone have been utterly horrendous, nobody takes ownership and I am left going round in circles. 

I have spoken to Dell who have tried to help, even to the point of conference calling Microsoft with me, they too were appalled at Microsoft's customer service. 

Am I doing something wrong or do i just need Microsoft to take ownership and sort this out?

↧
Search

2019 RDS Connection Problems, Errors, Weirdness

February 21, 2019, 2:25 pm
$
0
0

I'm trying to set up 2019 RDS to replace our 2008R2 Terminal Server.  I used this paper as a guide, but did not publish any apps, just using session based desktops: https://gallery.technet.microsoft.com/Windows-Server-2016-Remote-ffc383fe

I have a broker server, gateway server, web server and two session hosts.  Licensing server is running on the broker server but not activated yet.  I also haven't enabled the gateway server yet as I'm just testing internally. So far I have just one collection pointing to one of the session host servers. We are not testing any remote apps, just session based desktops.

Here's the problem:

  • I'm able to initially get two users connected (either directly on the broker server, or through the Remote Desktop Web Access page) If a third tries to connect, it hangs at a black screen and eventually gives the message "failed to reconnect to your remote session.  Please try to connect again".  I would expect to see a message about not enough licenses or do you want to bump someone else off.
  • During the black screen time, and before the error message, the active two users get bumped off, but then automatically reconnect.
  • If I then log off one or both of the active users, I'm unable to log anyone into the server again.  They all get the black screen and the error message.  At this point I'm only able to log into the server on the console.  The only way to fix this is to reboot the broker server, and the cycle begins again.

Here's what shows up in the Event Viewer on the Broker server:

  • When active users get bumped out theTerminalServices-LocalSessionManager log shows an error like this: “Session 3 has been disconnected, reason code 3489660929”. Also shows reason codes 12 and 0.  Also get this error in the same log: “An error occurred when transitioning from CsrConnected in response to EvCsrInitialized. (ErrorCode 0x80070102)”

  • In the RemoteDesktopServices-RdpCoreTS Operational log, we get lots of weird errors:

-TCP socket READ operation failed, error 10054”; “RDP_TCP: An error was encountered when transitioning from StateUnknown in response to Event_Disconnect (error code 0x80072746).”;

-RDP_SEC: An error was encountered when transitioning from FStateProcessingData in response to FEventPostReceiveFailed (error code 0x80072746).”

-RDP_SEC: An error was encountered when transitioning from FStatePassthrough in response to FEventCheckAndCompleteReadsFailed (error code 0x8007139F)”.

-Failed InputMgr->GetHandles' in CUMRDPConnection::GetInputHandles at 4043 err=[0x80070102]”; “'GetInputHandles Failed' in CUMRDPConnection::GetInputHandles at 1401 err=[0x80070102]”

Here’s what I’ve tried:

  • All servers are updated
  • Removed and recreated my collection
  • Rebooted many times
  • Restarted the Windows Audio service
  • Tried both from the RD Web Access page and directly connecting to the Broker server
  • Tried disabling firewalls on all RDS servers

I’m kind of at a loss and it’s driving me bananas. Any suggestions would be much appreciated!

George Moore

↧
↧

How to disable some apps used by remote user in RDP Windows Server 2019?

February 28, 2019, 7:10 pm
$
0
0
How to disable some apps used by remote user in RDP Windows Server 2019?
↧

Changing password via RemoteApp logged on from an RDS Session

February 28, 2019, 2:52 pm
$
0
0

Hi,

We have users running a RemoteApp from a Server 2008R2 RDS Server.

For users running the RemoteApp on a Notebook or Desktop they can update their password using CTRL+ALT+END

Users running on thin clients that connect to an RDS Server that they run the RemoteApp on we are unable to use CTRL+ALT+END to change their passwords.  Instead it drops them out of the RemoteApp.

Can someone advise the process or requirements to reset the password via a RemoteApp running via an RDS session?

Cheers,

Sean

↧

RDS - Gateway - Is it possible to pass-through credentials for the first authentication? (Authentication to RDG, not destination)

February 28, 2019, 2:18 pm
$
0
0

Hi Guys,

I have a scenario where domain users/machines are connecting to non domain machines via an RDG.

The users would like to avoid the first authentication check (their domain acct, to the RDG), and I'm not sure if it's possible or not.
I know I could implement a similar solution via web access, but looking for a solution natively with the ms rdc

Regards,

Jamie

Jamie Courtes MCTS - SCCM 2007 MCTS - SCCM 2012

↧
↧

Load Balancing among 5 RDV hosts on Hyper-V | ** Windows 2012R2 ** | Pooled VMs

February 27, 2019, 11:22 pm
$
0
0

Hello Experts,

There are 5 RDV hosts (2012R2) on Hyper-V with pooled VMs configured. These 5 hosts have approx. 100, 100, 200, 200, 200 sizes (number of VMs configured using template). When I checked, Hyper-V has fetched 50, 50, 100, 100, 100 VMs (approx. again) from these RDV hosts respectively. 

So, is load balancing happening normally here ? Does Size of Hosts matter when Hyper-V load balances among hosts ?

I have been checking for some documents/articles from Microsoft in internet but couldn't find an exact article sharing this knowledge !

Please clarify the same and any help providing documents/articles from Microsoft on this topic is much appreciated !

Thanks in advance,

SJNC.

↧

Can we restrict user logins via HTML5 webclient based on IP address and specific user (or group)?

February 27, 2019, 2:33 pm
$
0
0
I have some users that should only login from certain IP addresses but others have free access. We're using RDS HTML5 webclient and the client connections are not from domain joined machines.
↧

Data missing from RD users profile folder

February 27, 2019, 12:50 pm
$
0
0
Hello. I am using Server 2012. We have a user who logged into one of our RD farms and all of her data like exel files and .doc's are missing from her desktop however her system and program icons are still there. I checked her Desktop folder under her User profile folder and nothing is there. When logging in she gets a message that the 'Roaming user profile was not completely synchronized and to check the event viewer'. She also gets the same message when logging off. Any ideas how to get her profile to synch correctly and retrieve her data?

Support analyst

↧
Search

Block network access from terminal

March 1, 2019, 10:59 am
$
0
0

Hey everyone!

Need help. I have a terminal server in AD. The terminal server is public with few remote apps for 5 accountants. Installed Remote Apps connect to another server with MySQL databases in my local network and he is not public. I want to block network access from the public terminal to the local network with the exception of the SQL server. That 5 accountants should not have access to my network at all. Via GPO I blocked cmd, powershell, and iexplorer. In RemoteApp settings, I left only the clipboard and printer mapping. Any advice for resolving my idea?

Thanks for help

↧
↧

RDS App Sessions Don't Apply GPOs

March 1, 2019, 4:06 am
$
0
0

I published an app via RDS. The app makes lots of internet calls using the default browser. I want the app to use Chrome instead of IE for this. I tried both of the following:

1. Use an app associations file that was exported from a user profile that was configured to use Chrome as the default browser. I used it for the appropriate GPO policy.

2. Added the Google Chrome adm to GPO and configured it to make Chrome the default browser.

Neither approach works. I restarted the RDS instance after making the changes, then used the rdweb endpoint to launch the app. The app still uses IE.

In my research on this I found a post that suggested using a logon script that invoked the Chrome command line with a "make default" switch. I don't want to use this approach, as it adds more time to the login process.

Any ideas?

↧

RDS - Desktop Flashing / Cursor randomly jumps around

February 22, 2019, 5:07 am
$
0
0

Hey Together,

we have a customer with a RDS Terminalserver Farm with 4 2016 RDS Session Hosts located in Azure.

The customer is facing the issue that the desktop icons are flashing, like they are pressing f5 all the time.
Already tried the specific registry key here: 
https://community.spiceworks.com/topic/1978620-rds-2016-desktop-icons-flickers-refreshes. that either did not work.

In addition the users are experiencing that the cursor sometimes start to randomly juming around.
For example, user is typing in the adress field of outlook, and the cursor jumps out of that field and the user has to click in it again to finish typing.

Probably the issue is related to the flickering and refreshing desktop, but not sure.

Best Regards,
Dominic

↧

Printer redirection

February 19, 2019, 6:53 pm
$
0
0

Hello Expertz,

I have 1 (one) session host server and 10 users are connecting to that server using mstsc. 

The problem here is printer redirection is not happening on the server from past 3 days. I have installed the new drivers but the issue still exists.

I can print locally but when I am on the server printer redirection is not happening. There are no group policies configured on the server.  My server details windows 2016. 

Please do let me know if you have any suggestions to resolve my issue.

Thanks 

SM

↧

RDS 2019 (but probably other versions as well): locked RDP session logs in after session reconnect

February 19, 2019, 6:57 am
$
0
0

Hi. I'm running into some sort of security issue. Some of our customers actively lock their RDP session so obviously no-one can use it. It seems that when you lock your RDP session, and then get a reconnect to the server, and the RDP client reconnects, it automatically logs you in again, circumventing the lock.

Easy to abuse too: locked session? Just disconnect the network cable / wifi until the session starts reconnecting, and reconnect the cable and *poof* you are in.

Now some of this is prevented as we have some customers that have 2FA implemented on the RD Gateways, so when the session reconnects, you'll need to approve the 2FA. But not all customers have that.

Would there be any way to prevent this? Anyone else can confirm this?

↧
↧

Windows Server 2012 R2 as either a Domain Controller and a Remote desktop Server

March 2, 2019, 2:17 am
$
0
0

I need to configure a Windows Server 2012 R2 server as either a Domain Controller and a Remote desktop Server.

I know that the solution is deprecated and I remember that it was not possible on Windows Server 2012 before R2.

I read that Windows Server 2012 R2 allows configuring a single server with both roles, plus Remote Desktop Licensing.

Giver that there is no alternate solution, is there anything I should do in order to minimize possible problems?

Is there any guide I can use to perform the installation in the best way?

Regards

Mario

↧

remoteapp authentication problem

February 28, 2019, 9:47 am
$
0
0

Hello,

I have windows10 pro build 1809 with the last updates …. when I try open any remoteapp the authentication not working and askme always for user name and password.

I tried with muilti defernets server but it's not working !

so whats the problem ?

thanks.

Microsoft Lover

↧
Search

Remotefx USB redirection not working?

February 26, 2019, 11:50 am
$
0
0

Hi

I've been messing around with trying to get remotefx usb redirection to work, at the moment i just need a mouse to work through it.

my setup:

Host: Running Windows 10 Enterprise 64bit, it have a connected monitor, mouse and keyboard.

Client: Running Windows 10 Enterprise 64bit, not much else to say about this.

I've setup the needed group policies for this to work on both ends.

When i connect from the client to the host, and i select my 2nd mouse to be redirected, in the remote desktop program, the mouse gets detected and installed, and i can even find it on the device manager on the host, but i the cursor is not moving at all, no responds from the right or left click either, still it gets detected.

I can setup my phone to be redirected, but not the mouse, it simply doesnt work.

Is there any solution to this problem?

↧

Access to Remote Machine

March 4, 2019, 7:52 am
$
0
0

From my desktop machine, I can IP Resolve Host A, ping it and even access its default share i.e. c$.

However, from a particular server 2012, I can IP resolve, but cannot ping or access share, even after turning of firewall off.

What am I missing?

↧
↧

RDS VM CPU recomendations

March 4, 2019, 11:26 am
$
0
0

What is best practice for RDS sizing when it comes to Hyper-V 

How many virtual cpu cores are required? Is there any documentation or guidelines on this ?

↧

Windows Server remote desktop connction

March 4, 2019, 11:09 pm
$
0
0

I need to stop Local devices and resources (Drive access) for only one user in remote desktop connection , I can enable/disable it for all users but I don't know how to activate it for one user.

↧

MsTsc ActiveX control hangs on application shutdown

February 26, 2019, 3:43 am
$
0
0

Hello!

I use MsTsc ActiveX control to add RDP functionality to my WPF application. The control is hosted inside WinFormsHost control. My application hangs on shutdown from time to time. Here is the stacktrace of the hanging thread:

win32u!NtUserMsgWaitForMultipleObjectsEx+0xc
USER32!RealMsgWaitForMultipleObjectsEx+0x78
USER32!MsgWaitForMultipleObjectsEx+0x63
mstscax!PAL_System_CondWait+0xf2
mstscax!CTSThreadInternal::ThreadSignalWait+0x20
mstscax!CTSThread::internalThreadMsgLoop+0x20f
mstscax!CTSThread::internalThreadWaitForMultipleObjects+0x87
mstscax!CTSThread::ThreadWaitForMultipleObjects+0x1ab
mstscax!CTSThread::ThreadWaitForSingleObject+0x26
mstscax!CTSWin32CoreApi::SyncForceShutdownOnRCV+0x1d7
mstscax!CTSWin32CoreApi::DestroyWin32Core+0x108
mstscax!CMsTscAx::Terminate+0x167
mstscax!CMsTscAx::ProcessWindowMessage+0xd2
mstscax!ATL::CWindowImplBaseT<ATL::CWindow,ATL::CWinTraits<1442840576,0> >::WindowProc+0x6f
atlthunk!AtlThunk_0x00+0x36
USER32!_InternalCallWinProc+0x2b
USER32!UserCallWinProcCheckWow+0x3aa
USER32!CallWindowProcW+0x8d
System_Windows_Forms_ni+0x7cbc91
System_Windows_Forms_ni+0x7cbafc
System_Windows_Forms_ni+0x1b77a3
System_Windows_Forms_ni+0x1b7735
System_Windows_Forms_ni+0x1b7660
0xf177066
USER32!_InternalCallWinProc+0x2b
USER32!UserCallWinProcCheckWow+0x3aa
USER32!DispatchClientMessage+0xea
USER32!__fnDWORD+0x49
ntdll!KiUserCallbackDispatcher+0x4d
win32u!NtUserDestroyWindow+0xc

Is there a way to debug this issue? MsTsc version is 10.0.17134.

Regards,

Igor.

↧
Viewing all 5613 articles
Browse latest View live
Search
<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>