Hi,
We have a Windows 2019 RDS farm with 2 session hosts. Our license server has 120 CALs available. A GPO directs the session hosts to the license server.
After a month of deploying it, our users started receiving the error:
“There is a problem with your remote desktop license and your session will be disconnected in 60 minutes. Contact your Administrator to fix this problem.”
Running RD Licensing Diagnoser on the session host showed that 50+ "Per User" licenses were available. Unable to find a solution I ended up rebuilding the whole farm from scratch. Today (a month later) the problem returned.
Deja vu, running RD Licensing Diagnoser on the faulty session hosts tells me that the license server is up, 55 out of our 120 licenses are available, and that the licensing mode is “Per User”.
The problem first affects one of the session hosts, then later the other. I see no errors or warnings in Event Viewer concerning the licensing services on either the session host or licensing server.
We have another RDS farm still running 2016 on this domain, and it has not displayed any of these problems.
Any help would be appreciated. I’d rather not rebuild this farm with 2016 (which is the only path I see to fixing this).