Hi
We have recently replaced an old Win2003 Terminal Server machine with a new Win2008 server. The old Win2003 Terminal Server has 2TSCAL. We activated the new Win2008 Terminal server and installed the new RDSCAL client licenses from our purchased 'Windows Server 2012 RDS CALEmb 5Devic'. Everything went fine with the new Win 2008 Terminal Server.
However, when we asked Microsoft for assistance to migrate the 2TSCAL from the old Win 2003 to the new Win2008 server, Microsoft requested for the “Microsoft Open License Purchase Order Confirmation” of the new RDSCAL we have purchased. I told microsoft that we did not receive any“Microsoft Open License Purchase Order Confirmation” when we received the RDSCAL license. We recieved only the a paper "Client Access License" agreement showing the OEM Sofware sticker with Product Key.
I was not asked by Microsoft for “Microsoft Open License Purchase Order Confirmation” when I installed the RDSCAL license to the new server. They only asked the “Microsoft Open License Purchase Order Confirmation” when I am about to migrate the 2TSCAL from old server to the new Win2008 server.
Has anyone has experienced this situation?
May I know how I can resolved this issue.
Thanks,
Victor