We seem to have new issue developing with multiple users now reporting the problem.
It seems very similar to the many RemoteFX issue that have been experienced over the last year and wondering whether a recent windows 10 update has caused this.
Connecting directly to the users computer the remoteapp seems to be running but nothing happens visually when trying to use the app/no reaction to mouse or keyboard input.
At the same time, shadowing the app from the backend, it look to be running normally.
If we Control the session is can be used normally but nothing we do is being relayed to the client. To them the app is sitting on the same screen as it was when it stopped accepting input.
It is like RemoteApp clients has lost its connection but still thinks its connected; very weird.
We are within Azure so there are factors such as Accelerated Networking and Azure Load Balancers but just wondering if other may have seen this behavior of late.