Hi,
We raised a case with Microsoft and they asked us to enter 6 digit code in the link and click on "connect technician". After clicking, a windows poped-up but it stayed at connecting. Not sure what ports should be allowed in firewall or proxy to get this connected. Please help in resolving it. Even microsoft engineer didn't know how to fix this or what ports should be allowed in firewall.
Please move this post to relevant link if this is not the right place.
-Umesh.S.K