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Remote Desktop Printer Redirection - Printers disconnect each week - Fix is to reboot

June 28, 2019, 11:25 am
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Hello,

I have an issue where our clients remote into our RDS server and once a week all redirected printers stop working. Printers in the office on the same subnet as the server redirected also get removed from the users session in the RDS server including remote users. The fix is to reboot the server and then it is fine.

I get an Application error event ID 1000 that says

Faulting application name: csasvc.exe, version: 2013.0.1.0, time stamp: 0x52711da4
Faulting module name: ntdll.dll, version: 6.3.9600.18895, time stamp: 0x5a4b127e

I also see a lot of System event id 7000 errors like this and some saying a timeout has been hit

The Portable Device Enumerator Service service failed to start due to the following error:
The service did not respond to the start or control request in a timely fashion.

I read this about changing the ServicesPipeTimeout but mine is set to 120,000

https://support.microsoft.com/en-us/help/922918/a-service-does-not-start-and-events-7000-and-7011-are-logged-in-window

Any ideas on how I can troubleshoot this error?

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Your credentials did not work - RemoteApp and desktops

July 11, 2019, 5:02 am
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Hello,

I have a strange issue where I cannot get remote app working through Windows 10. Currently, users can remote into the server using remote desktop services and also through RDweb (Remote Web). When I go to control panel>RemoteApp and Desktop Connections and add the URL it keeps asking me for the credentials and saying that our credentials did not work. 

It is just on remoteapp. 

The SSL certificate is correct and set up and I do not get a certificate warning when accessing the site through the browser. 

Not sure what else to try and bit of a loss to be honest. If anyone has any ideas then that would be appreciated. 

Many thanks,

Luke

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Windows 2016 Start Menu customization using GPO

June 30, 2019, 7:58 pm
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Hi,

We are setting up several Windows 2016 RDS environments and are getting requests from customers to remove all of the tiles from the start menu.

There are a few guides I have found online to do this, ususally involves removing the tiles from a test machine, exporting the start menu layout on that machine thru Powershell, putting it on a share, then setting up a GPO to use the 'Start Layout File' and use the share\xml. 

I've tried this and it seems to apply the GPO however it is not removing any tiles.

Here is the XML code:

<LayoutModificationTemplate Version="1" xmlns="http://schemas.microsoft.com/Start/2014/LayoutModification"><LayoutOptions StartTileGroupCellWidth="6" /><DefaultLayoutOverride><StartLayoutCollection><defaultlayout:StartLayout GroupCellWidth="6" xmlns:defaultlayout="http://schemas.microsoft.com/Start/2014/FullDefaultLayout" /></StartLayoutCollection></DefaultLayoutOverride></LayoutModificationTemplate>

Anyone know what I might be doing wrong? Some of the examples I have seen have some tiles replaced, but I want to remove ALL tiles. I'm not sure if the start menu requires at least some tiles in order for this to work. but I want to remove all tiles.

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RD Session Host not being issued License by Licensing Server

July 22, 2019, 7:51 pm
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I'm having issues getting a RDS session host to be issued licenses from the RD licensing server.(configuration is below) If I open the RD Licensing Diagnoser on Server2 I can see it's pointing to Server1 for licensing but it tells me that 

"The Remote Desktop Session Host server is in Per Device licensing mode and No Redirector Mode, but license server IP ADDRESS OF SERVER does not have any installed licenses with the following attributes:
Product version: Windows Server 2016
Licensing mode: Per Device
License type: RDS CALs or VDI Premium Suite licenses"

I entered credentials for Server1 in to server2 Licensing Diagnoser and it connected ok and showed all the available licenses. I then rebooted Server2 and check again and I'm getting the above error message and it won't accept the credentials for Server1, I even setup a new Administrator user on Server1 and tried those credentials and it will not accept it, it immediately fails with no error and the password prompt remains. No configuration changed between the time it took to restart server2, why is this happening? I went in to credential manager on server2, deleted the credentials and retyped them but it doesn't help.


We have two RDS 2016 Servers in a workgroup environment so had to use per device CALS.

Server1 (WORKGROUP)

RD Session Host

Licensing Server Installed and Activated (12 Device CALS installed)

Server 2 (WORKGROUP)

RD Session Host

Connects to Server1 licensing server

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IgnoreRemoteKeyboardLayout does'nt work with RDP 10 (Windows 10)

December 22, 2017, 6:47 am
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Hello,

Since we upgrade to windows 10. The keyboord language of RDS session is not correct. The configuration keybooard of the RDP client is redirected to the remote session. Then,  the reg key IgnoreRemoteKeyboardLayout = 1 does'nt work with RDP 10.

Could you help me  ? 

Best Regards

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Local Printers are not redirected in windows server 2016 RDP

July 21, 2019, 1:25 pm
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Hi all,

I have a Windows server 2016 domain controller under VMware vsphere 6.0 virtualization. Once the user logs in the RDP session, previously checked the printer local resource , neither usb printer nor network printers are available in the users RDP sessions.

We have disable the easy print through local and GPO domain policies.

Any ideas to solve it? 

thanks in advance, we are desperate.

Juan

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RDS 2016 farm - two forests with one way trust and PAM (MIM)

July 19, 2019, 3:13 am
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Hi, I have set up RDS 2016 farm in forest A (2 WA, 2 CB and 2 SH servers). Having done that, session host sitting in other forest B was added to the RDS farm. There are two collections, one with apps published on 2 SH servers in forest A and the other one with apps published on SH in forest B. Adding SH from forest B and collection creation/app publishing on it were done with TWO-WAY trust between forest A and forest B.

Having removed trust (forest A trusts forest B) leaving me with ONE-WAY trust I can access applications published on SH in forest B by using PAM request and proper rights were passed through. Problem is that now, with one-way trust in place, I can not publish new apps on SH in forest B neither with GUI or PowerShell.



Since this RDS farm is part of Active Directory Red Forest design (ESAE) having two-way trust between forest(s) defies purpose of whole project. Is there any solution for this or only way to publish new apps on SH in forest B is to temporarily recreate other trust direction (forest A trusts forest B) which would certainly be turned down?

Thanks in advance!

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RDS sees the license server but not the licenses

July 19, 2019, 2:18 am
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Hello,
Due to a problem, we reinstalled the Broker server.

The broker is in version 2012r2

I have a problem with licenses that do not display.
We have 2 license servers:
the first for 2012R2 licenses
the second for 2008r2 licenses
RDS sees the 2 license servers but he tells me that the second license server (2008R2) has no license while there are many licenses installed
Here is a link with some screenshots

https://projetlys-my.sharepoint.com/:f:/p/lsitbon/EsLvCzsm-NlLh6TzAmzl1lQBg4t47xXSbEsKpQp4iSaZ5w?e=k2acZW

thank you for your reply

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Best Practices to configure RDS on domain / install it on Server already used for Business App ?

July 18, 2019, 8:56 am
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Hello Team,

I need you help regrading a situation.

Recently, we have migrate our Server prod with Two VMs (DC + VM-BusinessApp) correctly from 2012r2 to 2016.

The old VM-BusinessApp (2012r2) has a RDS roles installed, and users connected to it remotely via RDP.

So now, I need to install and config the RDS roles (CAL User 2019) on the new VM 2016 but want to know exactly the best practice to install the RDS Server :

- Can I install it on this VM-BusinessApp witch contains already our Business Application in prod ? ( VM: 8 Cores / 30 GB Ram)

- it's not dangerous regarding security ?

- Or I should to install the RDS to another Server joined to the same domain and then users can access remotely to our business Application ?

- What's the best practices regarding configuration RDS and also security term ?

Thanks a lot for your help!

Regards,

Admin

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RDWeb app with a screwed up cursor sometimes

July 18, 2019, 8:32 am
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So I have a working Remote Desktop Services running in Server 2019 virtual environment. The only thing I haven't been able to figure out is that sometimes, the mouse cursor distorts into some weird checkered horizontal lines. I can't seem to attach a picture of this for some reason but basically, the pointer turns into a square with checkered horizontal lines. When this happens, I can still click normally and nothing is lagging at all. I've tried searching online but haven't really found anything that explains this. I have tried just turning the mouse cursor theme to the very basic with the same result. Anyone else seen this before and have any suggestions? Thanks in advance.
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Restricting the remote desktop connection

July 17, 2019, 9:21 am
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How can i restrict the remote desktop connections for one particular administrative user account from all clients in the network to a server?At the same time rdp should be allowed for this particular administrative user account only from specified IP address/hostname.

Also the rdp should work generously for all other users from any clients in the networks.There should not be any restriction for all other users except that particular admin user account.

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RDP Session screen resolution

July 14, 2019, 1:29 pm
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Hello, I read some place that with Server 2016 users were able to change there RDP session screen resolution. Is there a way to accomplish this?

Thank you

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RemoteApp Focus Stealing Issue

December 8, 2016, 3:13 am
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We have setup a single RDS 2012 R2 running a few published apps via RD web

Because these apps are for remote users only, we have a seperate RDS gateway server (2012 R2) setup as well for that purpose.

All remote users are on Win10.

At random times during the day (really no pattern to it) the remote apps the user has open will start stealing focus.

For example they might be typing a new email in their outlook (which is installed locally on the PC), while the remote app program is sitting in the background open, and it will steal focus and come to the foreground.

Here is what I've checked so far:

  • I cannot see any disconnections of the client on the event logs of the RD gateway or the RDS server.
  • I have tried the following fix without any changes:
  • HKEY_CURRENT_USER\Software\Microsoft\Terminal Server Client]
    "RDGClientTransport"=dword:00000001 
  • This KB doesn't really apply to this problem: https://support.microsoft.com/en-us/kb/2964832
  • This KB can't run on Windows 10: https://support.microsoft.com/en-us/kb/2862019
  • The users have written down the exact times when this focus issue happens and I can't see any event logs on the PC or the servers that would explain this.
  • With a full desktop RDS this problem doesn't happen
  • Organising some downtime so I can install November Roll Up updates (last update was done in 02/11/2016)

I'm a bit at loss here, has anyone seen this one before?

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Issue with one special RemoteApp

July 16, 2019, 1:08 am
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Hey everyone,

i am using an Windows Server 2016 to publish a few remote apps. All of them are working, except one.

The behaviour: When i try to log on (same if i use the rdp file or via Web Access) i get the prompt for the user and it says starting. I also get a confirmation in the task bar, that I am connecte with the Remote Server. After a few seconds the "starting window" disappears and nothing happens.

It's a Java application, but i have another Java application that is working.

That's what i found in the eventlog (TerminalServices-LocalSessionManager) on the Server:

> Begin Session arbitration...Session ID 5 > Session 5 has been disconnected, reason Code 0 > Session 4 has been disconnected, reason Code 5 > RDS: Session reconnection successfull Session ID 4 > End Session arbitration... Session ID5 > Session 4 has been disconnected by session 4 > %s from %s Session 4 has been disconnected, reason code 11 > RDS: Session has been disconnected...Session ID 4

Any Ideas?

Kind Regards, Matthias


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RemoteAPP after windows 10 update 1803 are slow and right mouse button is not responding (it reacts only sometimes)

May 2, 2018, 7:30 am
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Hi,

our workstations with Windows 10 pro are in this weekend updated to version 1803. For main system we use RemoteAPP aplications on Windows server 2012R2 (Windows server 2012R2 is full updated). After update on client station are RemoteAPP slower, and  right mouse button is unresponsive, or react verly long time... 

It is a big problem for us.

PS: after replace mstsc.exe and mstscax.dll from older version Windows 10 is all OK. but this is not a solution.

Thanks.


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Remote Desktop Services is not providing License trought from Trusted Domain

July 15, 2019, 8:10 am
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Hi,

I have a server on a trusted core network (RDS.SECURE.NET) that is trying to retrieve TS or RDS Per User license from a server in a trusted domain (RDSLIC.DOMAIN.NET). From Remote Desktop Session Host Configuration, the RDS.SECURE.NET server is able to connect to the RDSLIC server throught a DOMAIN.NET account (Credentials and Connectivity are both avaiable with 1500 licenses) but in the event viewer of the RDS server the following event Appear:

Log Name: System

Source: TerminalServices-RemoteConnectionManager

Event ID: 1130

Level: Warning

The RDP connection to this server are now unavaiable. I've checked local firewalls on both servers and they are ok. The firewall between the two networks are not showing any denied packet from RDS to RDSLIC.

What else could I checked to let the service working properly? Is it possible to retrieve RDS/TS License through a trusted domain?

Thank you for your help.

Luca

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Migrate connection broker 2016 to 2019

July 25, 2019, 5:13 am
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Hi,

As RDS 2019 upgrade documentation seems to be non existing, I thought I'd ask this question here. Is it still necessary to migrate a connection broker from version 2016 to 2019 by doing an in place upgrade of the machine as was the case with 2012 to 2016? As the connection broker role is basically the same in both versions, I thought it might be possible to place the 2016 broker in HA mode, add a 2019 broker and remove the 2016 machine after that.

Is that possible?


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Remote Desktop Services is not providing License trought from Trusted Domain

July 15, 2019, 8:10 am
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Hi,

I have a server on a trusted core network (RDS.SECURE.NET) that is trying to retrieve TS or RDS Per User license from a server in a trusted domain (RDSLIC.DOMAIN.NET). From Remote Desktop Session Host Configuration, the RDS.SECURE.NET server is able to connect to the RDSLIC server throught a DOMAIN.NET account (Credentials and Connectivity are both avaiable with 1500 licenses) but in the event viewer of the RDS server the following event Appear:

Log Name: System

Source: TerminalServices-RemoteConnectionManager

Event ID: 1130

Level: Warning

The RDP connection to this server are now unavaiable. I've checked local firewalls on both servers and they are ok. The firewall between the two networks are not showing any denied packet from RDS to RDSLIC.

What else could I checked to let the service working properly? Is it possible to retrieve RDS/TS License through a trusted domain?

Thank you for your help.

Luca

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RDP The identity of the remote computer cannot be verified.

July 24, 2019, 7:06 pm
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Hi,

Hope someone can help my concern.
I'm working multiple servers (hyper-v and host) w/ Windows 2012 Std/R2. Before this happen my rdp working in normal. Now, after login the credential, instead directly login to remote, it prompt the Windows login. 


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Multiple sessions, programs wont start

July 22, 2019, 6:08 am
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Hi,


I have a newly installed Windows 2016 Terminal server. I sat up HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\TerminalServer\fSingleSessionPerUser registry setting to allow one user multiple login.

As I expected the users could log in multiple times, but the second, third ... login could not run programs, explorer restarts.

Eg: cmd wont run, but the registry editor runs.

Did i miss a required settings, anyone faced a problem like this?


Regards, Robert

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